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How can we help you?
Even though we always strive for the highest quality in our products, unexpected defects can still occur. In this case, we will be happy to help you.
Here you get exactly the help you need!
These are your options
We focus on the highest quality for all our pumps, systems and products. The same goes for customer service. Our qualified employees will be happy to help you so that everything works as it should again as quickly as possible. And with a wealth of expertise. Whether you need spare parts, a service technician on site or personal contact with our customer service team - you can rely on fast, uncomplicated and professional service in the usual SPECK quality.
Order spare parts
You can also easily repair minor damage yourself or replace wearing parts. We offer you all spare parts for replacement. To ensure that things can be done quickly in the event of damage, we recommend that you keep a stock of wear and spare parts for important pumps and systems to minimize downtimes.
Commission a service technician
Whether it's a defect or a repair - a quick repair is now extremely important! We have a nationwide network of our own service technicians and service partners who will carry out your job professionally. Quickly and efficiently on site.
Contact customer service
Our customer service team is available by phone and e-mail to provide you with the right support to find the best possible, quick solution to your problem.
Three simple steps
1
Make a request
You report a service case via our website or contact our customer service.
2
Receive offer
Within a few working days, you will receive a reply by e-mail with an offer on how we can solve the problem.
3
Order repair
You order the repair and a service technician will come to you or the pump will be sent in and repaired in our in-house workshop.